How long do media transfers take?

To transfer your digital devices we may need to use a software to extract the data that’s stored on there. This can take a few minutes, a few hours or even a few days depending on the condition of the device and how many different softwares we need to use to extract the data.

Once we’ve transferred the files from the device we then need to copy the files onto to your USB/hard drive, depending on the size of the file this can take a little while. Generally we’d allow for a few days to complete an order of multiple device transfers.

If you need your device transferred quickly please let us know ahead of time so we can accommodate tight deadlines

Can you transfer from my phone while I wait?

Yes, we can do transfers while you wait.

Please let us know ahead of time that we’re transferring from a device that you can’t leave with us so we can allocate time to complete the transfer while you wait.

What kinds of digital devices do you transfer?

There are so many digital devices, it’s hard to put a comprehensive list together or what we can and can’t transfer from.

We can transfer photos, video and files from iPad, iPhone, iCloud, Android phone and Android tablets. But there’s also a chance we can transfer other devices if we have the correct cables.

The best thing to do is to get in touch, let us know what you have, and we’ll take a look and confirm if we can transfer files from it or not.

Is there are bulk discount for large orders?

Unfortunately we don’t offer a discount for large orders.