Anything Can Happen.
That’s the Beauty of Live Streaming.

Before we go live together, please take a moment to read and acknowledge the realities of live streaming.
There’s more involved in a successful live stream than you might think.

Reality Check

Reality Check

Live streaming is a real-time broadcast. Unlike pre-recorded video, there is no safety net — what happens, happens, and the audience sees it as it unfolds.

Live Events

Live Events

Every live event is unique. Weather, venue conditions, noise, crowds, and unexpected moments are part of the live experience — for better and sometimes for worse.

The Internet

The Internet

Internet connections are inherently unpredictable.
Bandwidth fluctuations and internet outages are outside anyone’s control.

The Goal

The Goal

We’re experienced professionals who come prepared, with backup plans and equipment where possible. But complete control over every variable is simply not possible in live production.

Live Events

Live Events

Known Risks & What Can Go Wrong

Every live event is unique. Weather, venue conditions, noise, crowds, and unexpected moments are part of the live experience — for better and sometimes for worse.

❌Equipment

Cameras, computers, cables, and microphones can fail at any point. Even brand-new, well-maintained equipment can malfunction unexpectedly during a live event.

Connectivity

Internet outages, Wi-Fi drops, cellular dead zones, and platform-side issues (YouTube, Facebook, Vimeo, etc.) can interrupt or completely halt a stream — sometimes without warning.

Platform

Streaming platforms experience outages, server errors, and encoding failures on their end. These are entirely outside our control and may result in a stream ending mid-event.

Audio

Audio interference, feedback loops, ambient noise from the venue or environment, and microphone failures can affect stream quality or render audio unusable.

Power

Power outages, blown fuses, and venue electrical issues can immediately end a stream. Backup power options exist but are not always feasible or guaranteed.

Software

Streaming software (OBS, vMix, Streamlabs, etc.) can crash, freeze, or produce encoding errors. Operating system updates and driver conflicts can cause unexpected failures.

Live Events

Live Events

What We Do to Minimise Risk

✅Pre-event testing

We test all equipment, connections, and software configurations before every event. Stream tests are conducted whenever possible.

Bonded internet

We use multiple internet providers, such as Telstra, Optus and Starlink, at the same time. This means during the stream we can harness whatever internet provided is working the best to reduce the risk of a single connection failure.

Live streaming friendly software

We use software such as vMix and Speedify, which is designed for live streaming. If the internet goes down for a moment, the software will step in and buffer the stream until the connection comes back up.

Backup equipment

Key items like camera, cables, and microphones are often carried as backups. We are equipped to swap out hardware quickly.

Real-time monitoring

Streams are monitored throughout the event. If an issue occurs, we act immediately to resolve or restart the stream.

Everything is recorded

If something goes wrong, we’ll keep recording – everything will be preserved to upload after the event finishes.

Live Events

Live Events

Scope of Liability

By signing this form, you acknowledge that live streaming involves inherent technical risks that no operator can fully eliminate. You agree that technical failures, outages, or quality degradation resulting from circumstances beyond our reasonable control — including but not limited to: equipment failure, internet instability, platform outages, venue conditions, weather events, and third-party service disruptions — do not constitute a breach of our agreement.

In the event of a complete or partial failure, we will edit and supply the video footage straight after the event. This form does not waive your rights in cases of gross negligence or wilful misconduct on our part. For more information please refer to your quote for our full terms and conditions.